HIPAA-Compliant
Medical Virtual Assistants
for US Healthcare Practices

Pre-call patient eligibility checks, copay confirmation, and prior authorizations completed before appointments to eliminate claim rejections.

CAQH profile management, provider enrollment, re-attestations, and state licensing updates to ensure uninterrupted practice compliance.

Precise assigning of CPT, ICD-10, and HCPCS codes directly from clinical encounter notes to accelerate claim processing and reimbursement.

Systematic auditing of rejected claims, compiling supporting clinical documentation, and filing prompt appeals to recover lost practice revenue..

Clean claim batch filing, secondary payer submission, and patient statement follow-ups to maintain a healthy and predictable cash flow.

Patient appointment scheduling, intake processing, recall outreach, and general phone support delivered with professional, patient-first care.

Timely submission and tracking of payer authorization requests for procedures and prescriptions to prevent patient delays and claim denials.

Complete inbound and outbound referral tracking, patient record gathering, and specialist scheduling to prevent dropped leads.

End-to-end claims management, pre-submission coding checks, and persistent payer follow-ups to accelerate cash flow and reduce A/R days.

Real-time or asynchronous EMR charting for patient encounters, freeing providers from tedious administrative documentation after hours.

Accurate logging of patient payments, ERAs, and EOBs directly into your EHR to reconcile balances and eliminate revenue leakage.

Handle pharmacy requests, verify patient charts, and prepare refill authorizations for quick provider approval without cluttering daily clinical workflows.

Manage appointments, reduce no-shows with automated follow-ups, and keep provider schedules fully optimized directly within your EHR platform.

Process lab requisitions, track outstanding results, and upload incoming diagnostic reports straight into patient charts for real-time provider review.

Streamline onboarding by collecting patient histories, verifying demographic data, and ensuring accurate chart creation prior to scheduled visits.

Resolve patient billing questions, verify coverage details, and assist with initial claim submissions to minimize administrative payment delays.