MEET THE AIDWAY TEAM
Meet Your Healthcare Support Team
Meet the pre-vetted specialists, clinical coordinators, and operations leads dedicated to taking the administrative weight off your shoulders.
The People Powering Your Practice
Our team brings real healthcare experience to the work we do. From clinical professionals to patient coordinators and administrative specialists, our team understands the demands of healthcare operations and the importance of dependable support.
Each team member is selected for their skills, professionalism, and ability to adapt to the workflows of the practices we serve.
Healthcare Experience
Behind Every Assistant
Our team has experience supporting patient scheduling, medical billing support, prior authorizations, patient intake, documentation, and other administrative workflows, along with healthcare technology and practice management platforms such as eClinicalWorks, NextGen Healthcare, RingCentral, and Valant.
- Healthcare Experience
- Medical Practice Workflows
- Reliable, Practice-Ready Support
LATIFA MEDEL
PHYSICAL THERAPIST
Provides compassionate, patient-centered support with a strong understanding of healthcare environments and patient needs.
CYRINE NAPARAN
PATIENT COORDINATOR
Helps ensure a smooth patient experience through organized, compassionate, and dependable support.
ASHLEY CASTILLO
PRIOR AUTHORIZATION SPECIALIST
Supports authorization processes with accuracy, efficiency, and careful attention to detail.
MARY ALIX
MAJOR CLAIM PROCESSOR
Handles claims with precision while helping practices maintain efficient and reliable billing processes.
MAE BONGHANOY
FRONT OFFICE / PATIENT COORDINATOR
Creates a welcoming patient experience through organized communication and dependable front-office support.
More Than Assistants. A Team You Can Rely On.
01 — Experienced in Healthcare Workflows
Our team brings hands-on experience with the administrative and operational workflows that support day-to-day healthcare practices.
02 — Trained to Work With Your Systems
Our medical support professionals are familiar with healthcare technology and practice workflows and can adapt to the systems your practice already uses.
03 — Focused on Reliable Support
We work as an extension of your team, providing consistent administrative support while helping your clinical staff stay focused on patient care.
Ready to Streamline Your Practice?
Let’s discuss how a dedicated medical virtual assistant can save your staff hours every week.
